Responsible gambling

At Tombola Game, we understand the importance of responsible gaming and strive to provide our players with a safe and enjoyable experience.

Self-Exclusion Policy

Tombola Game allows you to self-exclude from playing on your account for a specific period. During this time, you will not be able to log in or access any games on our website or mobile app. To exclude yourself, please contact our support team via email or live chat and let us know the length of time you would like to take away from gaming.

Deposits Limits

We encourage all players to set deposit limits for themselves to ensure they do not spend more than they can afford. Deposit limits are flexible, so feel free to adjust them as often as needed. To set a deposit limit:

1. Log in to your account and navigate to the Account settings page
2. Select "Deposit Limits" from the menu
3. Choose your desired limit amount

Reality Checks

We want you to be aware of how much time you've spent playing our games. Reality checks are short messages that appear on screen at regular intervals, reminding you of the amount of money and time you've invested in gaming.

To activate reality checks:

1. Log in to your account and navigate to the Account settings page
2. Select "Reality Checks" from the menu

Time-Outs

If you're concerned about your gaming habits or just need a break, we offer short-term self-exclusion options (time-outs). This will temporarily block access to our website and mobile app for:

• 24 hours, 1 week, 2 weeks, 4 weeks
• 6 weeks, 3 months, 6 months

Deposit and Session Alerts

We believe it's essential to monitor your gaming activities regularly. Our system sends you notifications when:

• Your deposits or bets have exceeded a specific amount set by you
• You've reached the maximum number of hours spent playing games

To activate these alerts:

1. Log in to your account and navigate to the Account settings page
2. Select "Alerts" from the menu

Help is Available

We're committed to providing support to players who may need help managing their gaming habits or have concerns about problem gambling.

For more information on responsible gaming, you can visit:

• GambleAware
• National Gambling Helpline 

Please remember that we care about your well-being and want you to enjoy our games responsibly.